iSellBeer™ – Distributor Business Manager – Brewbound.com Craft Beer Job Listing – Brewbound.com

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Company Overview:
iSellBeer™ is an IT vendor that ‘behaves’ like a supplier and helps consult the distributor network on how to improve execution and sell more beer.
 
Job Description:
iSellBeer™ is looking for a Distributor Business Manager who’s passionate about helping our distributors improve execution . In many ways this is a “supplier” role that will travel to an accountable list of 25-40 distributors across the United States. While traveling to existing distributor customers you will conduct training on our software, execution best practices, and participate in field work-withs.  While not traveling the DEE will support their customers from their desk, using cloud solutions like Zoom to conduct virtual training webinars and problem solving.
 
Key Responsibilities & Accountabilities:
A few key areas of this job that will define success are as follows:
(1) Owning and supporting the distributor relationships for your network.
You are the key representative from our company to each distributor. You may have daily interaction with an admin or analyst but you will also need to be able to check in with the key decision maker (GM/VP of Sales) on a regular basis. 
(2) Tracking the adoption schedules for each customer, using analytics
Our customers are beer, wine, and spirits distributors who use an App to track execution while in the retail field and their managers use a secure portal to track analytics. Our visibility into their behaviors (clicks) using tracking software like Mixpanel, allows us to know how “adopted” they are which results in higher annual renewal of services. Previous use of Mixpanel or Google analytics or a similar click tracking cloud software is a plus for this role.
Beer Support (>30 sales reps)
Software platform mechanics
Analytic customer success
Outbound customer training
MixPanel Metrics
(3) Solving support inquiries and maintaining system updates for customers
The DBM (Distributor Business Manager) will manage inbound email and calls from customers who are having challenges with our system or need maintenance information updated. We use HubSpot as our CRM and a 1-888 number to monitor inbound inquiries and receive approximately 15-30 emails and 10-15 calls per day.

Job Title:
Distributor Business Manager
Company:
iSellBeer™
Employment Type:
Full Time
Compensation/Salary:
$46,000.00 – $70,000.00 per Year
Industry Sectors:
Beer – Sales/Marketing

Date Posted:
1/12/2022
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